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Coronavirus - information for parents

Please find below information to support parents and children during the current outbreak of Coronavirus.


Updated: Thursday 4th June

The Solihull School Nursing Team.

Still image for this video

Please see links for advice from the Parenting Team of Solihull and Birmingham Mental Health NHS Foundation Trust.

Free Parenting online courses and additional information.

During the current lockdown situation, the online parenting courses remain available to Solihull residents free of charge

A message to all parents from Solihull Council about emergency child care for children who are vulnerable, and children whose parents are critical to the Covid-19 response

How To Help:

You can help to slow the spread of Coronavirus! Make sure you and your children follow these general principles to prevent spreading any respiratory virus:

  • Wash your hands often – with soap and water for at least 20 seconds, or an alcohol-based sanitiser if soap and water aren’t available.

  • Avoid touching your eyes, nose, and mouth with unwashed hands.

  • Avoid close contact with people who are sick.

  • If you feel unwell, stay at home and don’t attend work or school.

  • Cover your cough or sneeze with a tissue, then throw the tissue in a bin.

  • Clean and disinfect frequently touched objects and surfaces in the home.

  • If you’re worried about your symptoms, please call NHS 111 – do not go directly to your GP or other healthcare environment.

Department for Education Coronavirus helpline - this helpline has been set up to answer questions about the virus related to education. Staff, parents and young people can contact the helpline.

School attendance

The government has asked parents to keep their children at home, wherever possible, and asked schools to remain open only for those children who absolutely need to attend.


Schools are, therefore, being asked to continue to provide care for a limited number of children - children who are vulnerable and children whose parents are critical to the Covid-19 response and cannot be safely cared for at home.


Parents whose work is critical to the COVID-19 response include those who work in health and social care and in other key sectors. More information here. Many parents working in these sectors may be able to ensure their child is kept at home. And every child who can be safely cared for at home should be. Guidance for parents can be found here.


Please, therefore, follow these key principles:

  1. If it is at all possible for children to be at home, then they should be.
  2. If a child needs specialist support, is vulnerable or has a parent who is a critical worker, then educational provision will be available for them.
  3. Parents should not rely for childcare upon those who are advised to be in the stringent social distancing category such as grandparents, friends, or family members with underlying conditions.
  4. Parents should also do everything they can to ensure children are not mixing socially in a way which can continue to spread the virus. They should observe the same social distancing principles as adults.

A message from Louise Rees, Director of Children's Services and Skills


Our Director of Public Health, Ruth Tennant, has a video message for schools about COVID-19, which you may wish to share with staff and parents.


Please select this link to see Ruth's message on YouTube.   


Louise Rees
Director of Children’s Services and Skills

A message from Solihull Council:


Please could you direct any families requiring information around financial support and assistance to the following website link https://www.solihull.gov.uk/benefits


This website covers financial support and assistance with housing benefit, council tax support, information regarding welfare reforms including how to make a claim for universal credit. The website also has ‘support to success’ information which signposts to organisations who can help with various issues including debt management and budgeting.